Thank you for visiting my site! View my certifications and expertise below.

If you're curious, here is a blog about how I made this site: jamessirchia.com - The Making of

About Me

I'm an experienced IT professional with a demonstrated history creating IT solutions to meet the needs of business and troubleshooting systems. I have a degree in information technology and I have never stopped learning.

Key Skills

  • Highly skilled in Okta, GCP & AWS, Jamf & Mac Administration, Workspace Active Directory & Windows Administration
  • Skilled in HTML / CSS, Python, SQL, CI/CD(GitHub Actions, CodePipeline)



Systems Engineer

SADA (North Hollywood, CA)
2023 - Present
  • Previously Associate Systems Engineer, 2021-2023

IT Technical Support

Uniworld Boutique River Cruises (Encino, CA)
2018 - 2020
  • Install, maintain and troubleshoot company workstations, laptops, tablets, mobile devices, and software in a mixed Windows/Mac environment.
  • Support telecoms via Avaya Phone System Manager and working Directly with the telcom team.
  • Evaluate and upgrade systems and processes for future technological needs of the company.
  • Maintain the tape backup system and provide restores to missing or deleted data.
  • Troubleshoot outages on switches and servers to support the network.
  • Add and administrate users, groups, and computers in active directory.
  • Keep inventory of PCs, laptops, accessories, software licenses, etc., and work with vendors to restock supply.

Desktop Support Specialist

Pepperdine University (Malibu, CA)
  • Face-to-face IT support/training as well as remote IT support.
  • Work in Active Directory (password resets, account changes, account creations, adding Computers to the domain.)
  • PC/MAC troubleshooting and printer/scanner/fax troubleshooting and training. Including but not limited to hardware issues, software issues, and printing issues.
  • Administer Information Security tools (spyware, malware, and virus protection, registering devices on Pepperdine’s network properly.)
  • Image computers both manually and through Device Management, including data backup and encryption when necessary.


California State University Northridge

Bachelor's of Science, Computer Information Technology & Minor in Geography
  • Member of Gamma Sigma Alpha Academic Honor Society
  • Layer 8 - Computer Security Club



Obsessed with all things Lakers. I love basketball and play around with NBA statistics from time to time. I grew up with many pets so I'm an animal lover and I love watching documentaries, there's a lot of great nature docs these days. Also, I am actively trying to become a better cyclist.